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Terms and Conditions

DELIVERY INFORMATION

  • If you have any questions regarding our delivery process please contact us via phone or email.
  • Delivery is FREE to any address within Australia.
  • Your order will be sourced from our warehouse. Orders containing more than one item may receive more than one tracking number and may be delivered at different times.
  • We will keep you updated on your delivery via email throughout the process.
  • If you do not receive an order confirmation email from us as soon as you purchase please contact us immediately.


RETURNS

  • Items must be in their Original Condition - ie NOT WORN
  • Shoes must be in the Original Shoe Box they were sent in
  • Items must be returned to us within 30 Days of the original purchase date
  • Items must be purchased from our Best Shoes Online shop at www.bestshoes.com.au
  • All Australian orders are eligible for a free return
  • If you need to try them on at home to check the fit, sizing or even work out your wardrobe options please do so. However, take care to do so on a carpeted area or a soft, non-scratch floor surface.


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